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PC Redeployment

Download the Case Study (PDF, 34 KB) ( requires Acrobat Reader ).

Company Profile
Industry: Telecommunications - broadband network services company
Revenue: $830 million

Business Situation
This organization, creator of the U.S.'s largest and most advanced next-generation broadband network, built a state-of-the-art, 14-story technology center to house its 4,000+ workforce. Centralizing the company required the relocation of thousands of employees from 9 locations to the single site. Additionally, the engagement needed to be completed flawlessly within a 4-month timeframe, so that the firm could maintain its daily operations, continue to maximize staff productivity and minimize downtime.

Project Scope
To accomplish this task, an Robert Half Technology Account Executive analyzed the client's specific needs and deployed a team of highly skilled professionals, including a project manager, team leads and several desktop support technicians.

A Robert Half Technology technician assigned asset numbers for each desktop item and logged them into a centralized database. Led by the project manager, the redeployment team then worked together to disassemble more than 4,000 individual workstations, including PCs, laptops, scanners, printers, telephones and other peripherals. After a third-party moving company packaged and transported the equipment to the new location, a Robert Half Technology technician reinstalled all the equipment and performed network/printer testing to ensure proper operation.

Additionally, at the client's convenience, Robert Half Technology's team of professionals tailored its work schedule around that of the client's firm. Because the client needed to be available to support its time-sensitive communications and e-business partners, the work was conducted during the evenings - between 5 and 12pm - so as not to disrupt the client's operations.

Client's Return on Investment
Robert Half Technology's team of professionals seamlessly concluded this engagement both on time and on budget and allowed the client to maintain maximum productivity throughout the redeployment process.

Moreover, the PC deployment was completed with 100% of all units installed without flaw or defect - a strong testament to Robert Half Technology's excellent project management skills.

The client found such a strong fit with the talent Robert Half Technology supplied that after the 4-month engagement ended, the client hired 3 of the consultants as full-time employees, and extended 3 more for long-term contract engagements.